Vacancy - Day Centre Manager at Caring Hands
Location: Chatham, Kent
Salary: £30,000
Bonus/Benefits:Pension and 28 days holiday inc. bank holidays
Role: Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Full Time
Job Description
An exciting opportunity has arisen to run and expand the work of Caring Hands, a Christian-run Day Centre in Chatham catering for 100 people every weekday. Caring Hands aims to support people in time of crisis, help them identify coping mechanisms and enable people to flourish in confidence and get back into the workplace. Caring Hands in the Community is a working project of Kings Church Medway. We seek a well-organised, practical manager with a heart to help people through a homelessness crisis.
You will have experience in leading a team of staff and volunteers in a thriving, caring and happy environment. You are able to demonstrate strong planning and delegation skills.
You will be highly motivated about improving the wellbeing, housing and life opportunities for homeless people, and want to enable lives to be transformed. You will demonstrate a belief in the potential of every individual and an understanding of the importance of our community in helping an individual achieve their potential.
You will have day-to-day responsibility for the organisation and smoothrunning of the Day Centre, its guest management, the kitchen and all facilities, staff and volunteer recruitment, training and discipline, safeguarding, and overall health and safety on site.
You will be happy to be the public face of the charity to local schools, community groups and businesses in order to increase understanding, motivate donations and raise our profile.
You’ll be instrumental in shaping service delivery, fostering continuous improvement, and making a positive, lasting difference in the lives of those we support.
KEY TASKS AND DUTIES
Ability to cope with difficult guests, and calmly manage occasional incidents in the Centre, while ensuring that robust support plans are created through the Outcomes Star for Home to support and monitor positive progression
Ability to set priorities and accomplish the smooth-running of the Day Centre five days a week
Work closely with the Development Manager to identify strategic funding needs, obtaining quotes and evidence of needs where necessary.
Lead by example to champion Christian values, be respectful and compassionate. Manage and motivate staff and volunteers and support through relevant training in close liaison with the Operations Director, manage the budget for the Day Centre and be responsible for record-keeping.
Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
Manage health and safety responsibilities throughout the Centre
Manage stock rotation of donations, and purchase of food and cleaning items
Represent Caring Hands in the Community to the general public, community groups, schools and grant-funders, acting as an advocate and giving persuasive reasons to support us.
Liaise with other charities, partner companies and emergency services
QUALIFICATIONS:
Essential:
Experience of supporting homeless people with mental health, substance misuse, domestic violence, challenging behaviours, offending behaviour in a social care environment, including safeguarding practices, professional boundaries, and person-centred support.
A practising Christian*
Experience of managing a team
Experience of managing in a challenging environment
Full driving licence with at least 2 years’ incident-free experience
Good written English and maths skills and MS Office software skills
Desirable:
Knowledge of building safety and maintenance
Familiarity with In-form client management system and Outcomes Star for Home.
Knowledge and understanding of strength-based practice and trauma-informed care.
Lived experience of homelessness
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Kings Church Policy for Caring Hands in the Community
Application Instructions
Send covering letter and CV to Development Manager, Caring Hands in the Community, 15a-16 New Road Ave, Chatham ME4 6BA or email: wendy.suffield@caringhands.org.uk.
Closing date: 15th August 5pm
Interviews: 27th August